What to Expect

Let us know what you want or need and discuss the pros and cons of various options.

We may visit the site to evaluate the complexity of the installation and take rough measurements for purposes of the quote. Depending upon the age of the residence we may also test for lead paint.

We will forward you a free quote which may take anywhere from a few minutes to a few days or longer depending upon the products chosen and the complexity of the project.

If you decide to move forward, we will send you an agreement/contract outlining the work to be done and the terms and conditions of the agreement.

Once we receive your signed contract and deposit, we may need to send out an installer to confirm our initial measurements.

We contact the manufacturer and place your order or build your window in our shop.

Upon completion and delivery of your windows, which typically takes from a few days to 14 weeks depending upon the product, we contact you to arrange a date for installation or delivery.

We remove your old windows and install your new windows, removing all old materials and cleaning up after the work is done. Actual installation can take from a few hours to several days or even weeks depending upon the scope of the project. We will also bring to your immediate attention any findings such as hidden dry rot or termite damage that may need to be addressed.

Once completed, we will review with you the work we’ve done and go over the operation of your windows and doors as well as any periodic maintenance you’ll need to do to keep them operating properly. Balance due is owed at this time.